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Accessibility Statement

This website is operated by Water Leak Detection Algarve. We are committed to ensuring digital accessibility for all users, including people with disabilities, and to providing an inclusive and user-friendly experience for everyone.

Our Commitment

We aim to make our website accessible in accordance with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and in alignment with applicable European accessibility requirements, including those under the European Accessibility Act and relevant Portuguese legislation.

 

We are continually improving the user experience for all visitors and applying relevant accessibility standards where reasonably practicable.

Measures to Support Accessibility

To help ensure accessibility, we have taken the following measures:

  • Designed the website with a clear structure and readable content

  • Used consistent navigation and layout throughout

  • Provided alternative text for key images where applicable

  • Ensured sufficient colour contrast for readability

  • Made efforts to support keyboard navigation where possible

 

Limitations and Ongoing Improvements

While we strive to ensure full accessibility, some areas of the website may not yet be fully compliant with accessibility standards. This may be due to:

  • Third-party content or embedded tools

  • Ongoing updates and improvements to the site

 

We are actively working to identify and address any accessibility barriers.

Accessibility of Our Services

As a leak detection service provider operating throughout the Algarve region, we aim to ensure our services are accessible to all clients. If you have specific accessibility requirements (for example, communication preferences or site access considerations), we encourage you to contact us in advance so we can make reasonable accommodations where possible.

Please note that certain physical environments (such as private properties, construction sites, or underground systems) may present practical limitations. However, we will always aim to provide our services in a safe, respectful, and inclusive manner.

Feedback and Contact

If you experience any difficulty accessing content on this website or require assistance, please contact us:

 

We aim to respond to accessibility-related enquiries within a reasonable timeframe.

Enforcement Procedure

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant national authority responsible for accessibility compliance in Portugal.

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